The Office of Citizen Engagement in Kansas City


United States


Kansas city

Type of experience

other grants, subsidies, awards


governance and transparency local development civic responsibility


SDG 11 SDG 16

The Office of Civic and Community Engagement is actively committed to designing strategic engagement processes across neighborhoods, businesses, educational institutions, civic and community partners.


The Office's programs are designed to educate, engage, inform, empower, and energize city's community.


Kansas City, Missouri, is the largest city in Missouri by population and area. As of the 2020 census, the city had a population of 508,090 in 2020, making it the 36th most-populous city in the United States. It is the most populated municipality of the Kansas City metropolitan area, which straddles the Kansas–Missouri state line and has a population of 2,392,035.



The Office of Citizen Engagement was created to enhance the relationship between Kansas City residents and local government. 


The Office of Citizen Engagement programs are designed to:

  • address resident concerns by working with neighborhoods, community groups, residents, and visitors;
  • assist residents in their understanding of local government;
  • promote opportunities for civic engagement;
  • provide opportunities for residents to participate in meaningful and proactive ways in the City's decision-making process; and
  • offer training, education, and resources on tools to improve access to city services and programs.


The office proactively engages the community in a number of ways; including internships, solution oriented- discussions, innovative leadership seminars, service-learning and volunteer opportunities.

  • Build a broad partnership coalition of educational institutions, local government and civic organizations.
  • Educate key stakeholders regarding universal best practices, as it relates to economic development, education, workforce development, and the impacts at both the local and state level.
  • Serve as a governmental emissary for educational institutions.
  • Establish and maintain an evolving centralized resource database.
  • Build partnerships to address the service learning and volunteer challenges in the community.
  • Mobilize resources, influence systems, and convene partners to address policies, programs and standards across multiple sectors.



City of Kansas website 

The KC mayor website