Buenos Aires: Plan de Futuro (Plan for the Future)




Government of the City of Buenos Aires: Dirección General Participación Ciudadana y Cercanía (General Directorate of Citizen Participation and Proximity)


September - December 2021

Type of experience

diagonisis space/workshop... consultation, vote, referendums


education mobility urban planning health safety environment and climate action culture housing job creation training economics/finance


SDG 3 SDG 4 SDG 5 SDG 8 SDG 9 SDG 16 SDG 17



Within the framework of the Plan for the Future, the Government of the City of Buenos Aires promoted a process of collective intelligence to listen, debate and generate ideas for the new normality after the COVID-19 pandemic.


The most important objective is to improve the quality of public decisions through participatory democracy mechanisms. This project was conceived as a process of collective intelligence so that citizens can prioritize the strategic axes for the city. 


Other outstanding objectives are:

  • Innovation on an existing experience: promoting listening devices, diagnosis, prioritization around strategic axes, use of digital communication to improve the scope and accessibility of participation.
  • Incorporating diversity as a criterion for inclusion: the project was aimed at different strategic audiences such as young people and senior citizens, and also sought to reach all areas of the city to include as many voices as possible.

Other specific objectives of Plan de Futuro were:

  • To offer citizens the opportunity to prioritize the issues within each axis in which they are interested in participating.
  • Encourage the co-creation of ideas on strategic issues of the city.
  • To vote and prioritize the ideas formulated by the citizens themselves.


Citizen Consultation September 21 to 30, 2021

  • 10,000 prioritizations.
  • 5,367 unique users
  • 66% were interested in participating in the next instance.


Ideathons 13 to 21 October 2021

  • 9 meetings (3 face-to-face, 4 virtual, and 1 bimodal).
  • 3,749 registered participants
  • 713 attendees
  • 47 Ideation Tables
  • 135 Ideas


Citizen Voting 23 November to 3 December 2021

  • 5,875 Votes
  • 24 ideas to be voted (4 ideas finalized)


The City of Buenos Aires, capital of Argentina, has a little more than 3 million inhabitants and the same number of people visit it every day for work, studies, among other activities. It has a geographic density of 14,450.8 inhabitants/km. In addition, Buenos Aires is the great city of the country for standing out in the field of culture, gastronomy, science, education, theater, and cinema. For the last 12 years, the Government of the City of Buenos Aires has been transforming the territory and improving the lives of the city's residents and the millions of Argentineans who visit it every day. The fundamental axes of this transformation are education, health, urban transformation, the urbanization of popular neighborhoods, the efficiency and quality of public transportation, the creation of bike paths, digital transformation and environmental care. 

However, during the years 2020 and 2021, the efforts of the administration were focused on containing the effects of the pandemic caused by covid 19. A wide testing and vaccination network was implemented and significant resources were allocated to strengthen the public health system at all levels.

After having gone through those two years, at the end of 2021, within the framework of the Future Plan, the Government of the City of Buenos Aires promoted a process of collective intelligence to listen, debate and generate ideas for the so-called "new normality" after the pandemic. In this way, the Plan de Futuro participatory project sought to recover the active participation of the neighbors and to draw together the priority lines to continue with the management of the city. The strategic axes were Integral Wellbeing, Education and Work, Digital City and Urban Transformation.

Plan de Futuro is an innovation project in citizen participation that includes various mechanisms to provide greater opportunities for participation to the city's neighbors. 

The General Directorate for Citizen Participation and Proximity carries out participatory processes through voting, ideation meetings, diagnosis, open consultations on topics of interest and other instances with citizens. But this is the first time that they are condensed and manage to give a general and open framework to several strategic axes in the City, where the neighbors are the main protagonists of the city of the future. 

In addition, in each of the instances of the participatory process, in conjunction with the competent areas, the aim was to take advantage of and enhance the knowledge and experience of civil society organizations, experts and academics to channel the collective intelligence that brings value and creativity to the City.

The Future Plan developed during the year 2021 consisted of three stages: Citizen Consultation, Ideatones or ideation tables, and Citizen Voting. The cross-cutting themes of the entire participatory process were as follows: 

  • Integral wellbeing: includes everything related to the integral wellbeing of people and sustainable practices for the care of the environment.
  • Education and work: focuses on strategies that promote labor insertion, digital education, support for the productive sectors of the economy and financial inclusion. 
  • Urban transformation: addresses the city as the center of people's enjoyment, focusing on new uses of the city.
  • Digital City: contains the themes of technological development and the use of new platforms, since they are a central element in the modernization of the State. Putting technology at the service of the neighbor makes it possible to improve processes and daily experiences. 

The first stage consisted of consulting citizens on which of the aforementioned axes they wished to prioritize in the second stage of ideation.

The second instance, the Ideatones, consisted of the participation of the neighbors in ideation tables to generate collaborative ideas in relation to the axes prioritized in the first stage. Finally, the third stage, Citizen Voting, involved the city's neighbors selecting the most resonant ideas from those co-created in ideathons.  

The call channels were divided between web dissemination, territorial dissemination, social networks (Facebook-Instagram-Twitter), email and telephone in each of the three stages.


More information (In Spanish):

Application form (PDF)

Final report (PDF)